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General conditions of procurement

Last updated: September 2026 - According to the Trade Code, Civil Code and Law 34 / 2002 (LSSI-CE)

01. Scope and object of the contract

These General Terms of Procurement regulate the commercial relationship and the provision of professional services of technical consulting, high-performance web design, tailor-made software development, SaaS applications and deployment of formalized artificial intelligence agents and infrastructure EuskoLabs (holder Hugo Garrido, operating in Donostia- San Sebastián, Gipuzkoa, Spain; official mail: info @ euskolabs.com / social _ euskolabs @ proton.me) and the client entity (undertaking, self-employed or private professional).

Any commercial proposal, budget or work order issued by EuskoLabs and accepted by the client fully incorporates these clauses unless an express written agreement in specific contract.

02. Service and Delivery Typology

Author's Commitment: In EuskoLabs each development is clean, owner and modular code. We do not resell generic templates or pack third party blotware without customer consent.
Modality Typical scope Property Code Support / Guarantee
Author / Frontend website HTML5 / CSS3 / JS vanilla or React / Next.js optimized to 60 FPS 100% Assignment after final settlement 30 days warranty posentrega
SaaS & Backend Development APis FastAPI / Node, PostgreSQL databases, Support RLS, Docker Full source code and documentation 60 days of bug correction
IA & Automation agents Voice Pipelines (Whisper / Kokoro), local GGUF models, RAG Owner architecture and integration SLA according to monthly contract

03. Implementation phases, budgets and payments

The projects are governed under the framework of verifiable milestones for maximum transparency on both sides:

  • Hito 1 (Start / 50%): Prior to the start of technical work, architecture and engineering capacity reserves.
  • Hito 2 (Delivery and Validation / 50%): Final clearance after functional demonstration and deployment in staging or agreed production environment.

The invoices are issued in euro (€) with the VAT legally applicable and standard maturity on issue or within the time limit indicated in the relevant budget.

04. Intellectual Property and Licensing

Once 100% of the amounts earned on the project have been satisfied, the customer acquires full ownership and operating rights over the source code, final designs and assets developed specifically for his project.

EuskoLabs retains the rights to its basic bookstores, prior architecture components and reusable internal tools, giving the customer an indefinite, non-exclusive and canon-free license for use within the delivered solution.

05. Confidentiality and Data Protection

Both parties are committed to strict confidentiality in respect of business plans, business secrets, credentials, databases and shared methodologies on the occasion of the project, in accordance with the General Data Protection Regulation (EU RGPD 2016 / 679) and Organic Law 3 / 2018 (LOPDGDD).

06. Applicable Law and Jurisdiction

The contractual relations between EuskoLabs and the client are fully governed by Spanish common legislation. With express renunciation of any other jurisdiction which may be relevant to them, the parties are subject to the jurisdiction of the courts and tribunals of Donostia-San Sebastián (Gipuzkoa, Spain) to resolve any dispute arising from this contract.

07. Recruitment Contact

For consultations on budgets, framework contracts or confidentiality annexes (NDA), please contact us at info @ euskolabs.com or by WhatsApp directly to + 34 678 43 98 94.

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